For any services not rendered, a refund can be made. For any confirmed appointment canceled within 24 hours, the practice will charge a cancellation fee of $75.
WCS accepts most major credit cards or payment portals through Amazon, Apple, Google, and Paypal. WCS team can work with you to make a payment plan. For some services and procedures, we're able to offer flat-fee.
We're committed to providing quality healthcare to everyone in the community who needs it, regardless of the ability to pay.
We include a summary of charges by category on all bills and statements. If you want an invoice detailing the charges in each category, call 844-968-6363.
WCS takes most major credit cards payment through PayPal, google pay, amazon pay, and apple pay on our website or call us at 844-968-6363
Once we receive a payment or denial from your insurance company, we'll send you a statement telling you the amount you owe. This amount should be the same amount noted on the Explanation of Benefits you received from your insurance company. That total is due upon receipt. If you have questions, call your insurance company or WCS at 844-968-6363.
If your insurance company fails to make any payment on your account, we may seek full payment from you.
Suppose your coverage is through Medi-Cal, an HMO (health maintenance organization plan—a type of insurance plan that limits coverage to doctors who are part of a specific network), or Medicare HMO. In that case, you may not get a bill. You will receive an invoice if your claim is denied or your HMO states that you must pay part of the charge. That bill will list the services provided and what was or wasn't paid by your insurance.
If your coverage is with any other health plan, you'll receive a copy of the bill if you're responsible for it.
If you don't have insurance, we'll work with you to select the best way to pay before the services are rendered.
WCS bills your insurance company for all care provided by the hospital. Your plan's benefits
determine the amount the insurance company pays. If your insurance doesn't pay in a reasonable amount of time (generally 45 days) or doesn't cover the total cost of your bill, we may call or write your insurance provider again. We may also contact you for help in processing your insurance claim.
Yes, if you or your family member is under hospice care. If you are not under hospice care and WCS treats you or your family member, we bill your insurance provider. Because of this, we suggest you talk to your insurance company about what's covered before you have treatment. You'll need to pay for any amount not paid by your insurance.
If you're uninsured or underinsured, WCS does offer flat-rate cash packages for specific procedures.
Call 1-844-968-6363 Monday through Friday, 8.30 a.m.- 5 p.m. (Pacific Time).